PHASE 09 · KPIs

09 — KPI Dashboard (v2 — Events-First Adjustments)

KPI Dashboard — Looker spec covering traffic, leads, pipeline, conversion, ROI by lane.

📂 Phase 09 📄 Source: 09_kpi_dashboard.md Generated 26 Jun 2026 Format: HTML (converted from MD)

09 — KPI Dashboard (v2 — Events-First Adjustments)

The Pixel Hues | Revised June 2026

v2 mostly unchanged from v1. Adjustments: Lane-A-first KPIs (event-agency partnerships, WOW Awards, EventFAQs), WhatsApp outreach KPIs, ISO certification milestones for Lane B/C unlock.


A. North Star Metric (v2)

Net new qualified enterprise pipeline (INR). Same as v1.

Annual target: ₹5 Cr by Month 6; ₹15 Cr by Month 12.


B. Lane-A KPIs (NEW PRIORITY — track weekly)

KPI Definition Source Target (90-day) Target (12-month)
Event-agency partnerships signed Tier 2/3 partner agreements HubSpot 5 25
WhatsApp outreach sent/week Personalised WhatsApp messages WATI 50 50
WhatsApp reply rate Replies / sent WATI 30% 40%
WhatsApp → discovery call CVR Calls / replies HubSpot 20% 30%
EventFAQs vendor directory leads Inbound from directory EventFAQs 5/mo 15/mo
EventFAQs contributed article reads Per article EventFAQs 500 1,500
WOW Awards submissions Per cycle Internal 2 4+
WOW Awards finalist / wins Per cycle WOW 1 finalist 2 wins
Brand-side ABM meetings Per month HubSpot 5 15
Average event project value Won deals in Lane A HubSpot ₹15 lakh ₹25 lakh
Lane-A revenue won (₹) Sum of Lane A deals Won HubSpot ₹30 lakh ₹3 Cr

C. Lane-B/C KPIs (track monthly)

KPI Definition Target (90-day) Target (12-month)
GeM vendor registration live Pre-req for govt bids Yes (Q2 target) Yes
ISO 9001 certification Pre-req for govt bids Roadmap complete Certified
ISO 27001 certification Pre-req for high-trust govt Roadmap Certified
RFP alerts received From BidAssist n/a 50/yr
RFPs reviewed Bid/no-bid decision made n/a 20/yr
RFPs submitted Per quarter 0 (until ISO) 1/quarter
Govt project pipeline value Sum of Lane B+C deals ₹0 ₹5 Cr
Govt project wins Per year 0 2–3

D. Cross-Lane KPIs (track weekly)

Awareness

Engagement

Pipeline

Conversion

North Star


E. Channel-Specific KPIs (v2)

WhatsApp (NEW — Lane A primary)

EventFAQs (NEW)

WOW Awards (NEW)

Email

LinkedIn

SEO


F. Dashboard Layout (v2)

Page 1 — North Star + Funnel

Page 2 — Lane A Performance (NEW)

Page 3 — Lane B/C Performance (NEW)

Page 4 — Channel Performance

Page 5 — Sales Pipeline

Page 6 — Content


G. Weekly Report Template (v2 — Mon 10 AM)

WEEKLY GROWTH REPORT — Week of [Date]

NORTH STAR
- Pipeline value: ₹X Cr (vs target ₹X Cr) → [on track / behind / ahead]
- Net new pipeline (this week): ₹X lakh
- Revenue won this week: ₹X lakh

LANE A SCORECARD
- WhatsApp outreach: X sent / X replies / X positive / X calls booked
- Email outreach: X sent / X opens / X replies
- EventFAQs: X leads this week
- WOW Awards: [project status if submission window open]
- Event-agency partnerships signed: X
- Brand-side ABM meetings: X

LANE B/C SCORECARD
- ISO 9001 status: [In progress / certified]
- GeM status: [Not registered / In progress / Active]
- RFP alerts received: X
- RFPs submitted: X

TOP 3 WINS
1. ...
2. ...
3. ...

TOP 3 CONCERNS
1. ...
2. ...
3. ...

KEY ACTIONS THIS WEEK
- ...

H. Quarterly Business Review (QBR)

Same as v1: every quarter, founder + CGO + Sanjay review North Star, recalibrate, log decisions.

v2 additions:
- ISO certification progress.
- WOW Awards cycle retrospective.
- EventFAQs editorial impact.
- Lane B+C bid-rate analysis.


I. Decision Log

Same as v1. Every meaningful decision logged in Notion.


All v2 deliverables complete. README refresh below.